Cyrus Liang - IT Professional

Contact Information

Phone: +1 650 302 2751

Location: San Jose, CA

Cloud & Infrastructure Management: Google Workspace, Microsoft 365, Meraki MDM
Network Architecture & Security: Cisco Meraki, network optimization, firewall configuration, VPN, wireless networking
Systems & Software Administration: Windows, macOS, Splashtop, LMI, Active Directory
Cybersecurity & Compliance: Phishing simulations, SOC2, ISO27001, SEC RIA
IT Service Management (ITSM): Incident management, remote support
Collaboration & Productivity Tools: Zoom, Microsoft Teams, Google Meet, Polycom, VoIP
Technical Leadership & Training: Project management, team mentorship, client relationship

Hybridge IT, SF Bay Area / NYC | October 2021 – Present

Led cybersecurity efforts with email phishing simulations, improving security awareness by 20%
Managed cloud systems, including Google Workspace and Microsoft 365
Spearheaded website migrations and optimization, improving page load times by 25%
Provided proactive IT support for 250+ enterprise clients, ensuring 99% uptime
Led infrastructure projects, including network setup and wireless access points
Mentored junior team members and developed a high-performance team culture

Alley Tech, Daly City | February 2019 – February 2020

Provided technical support for a rapidly growing tech company across various IT systems

The Spider, San Francisco | July 2018 – January 2019